kompasqqPrivacy Policy

This page describes what we collect when you use kompasqq and how we keep that data protected. We at kompasqq take your privacy seriously. We collect only the information we need to verify your identity, process your payments, and operate our platform securely.

We do not sell your personal data to third parties. We do not use your data for marketing purposes without your consent. We encrypt sensitive information and store it on secure servers. This privacy policy explains what data we collect, how we use it, who may access it, and what rights you have.

By using kompasqq, you agree to this privacy policy. If you have questions about how we handle your data, contact our support team.

What Data We Collect on kompasqq

We at kompasqq collect different types of data depending on how you use our platform. When you register an account, we collect your full name, date of birth, email address, and phone number. We also collect your residential address and government-issued ID number for identity verification purposes.

When you make a deposit or withdrawal on kompasqq, we collect payment information including your payment method, transaction amount, and transaction date. We do not store your full payment credentials (such as credit card numbers or e-wallet passwords) directly on our servers. Payment data is encrypted and processed through secure payment gateways.

Activity Data on kompasqq

We collect data about your activity on kompasqq, including which games you play, your bet amounts, your wins and losses, and the dates and times of your sessions. We use this data to calculate your tier status, determine your weekly cashback eligibility, and detect fraudulent activity. We also collect technical data such as your IP address, browser type, and device information to maintain platform security.

How We Use Your Data

We use your personal data for the following purposes:

To verify your identity and comply with anti-money-laundering regulations
To process your deposits and withdrawals
To calculate your tier status and weekly cashback
To detect and prevent fraud, money laundering, and other illegal activity
To respond to your support requests and resolve disputes
To improve our platform and customer service
To comply with applicable law and regulatory requirements

We at kompasqq believe that your data belongs to you. We protect it with the same care we would want for our own.

kompasqq privacy team

Third-Party Processors

We at kompasqq work with third-party service providers to operate our platform. These include payment processors (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), cloud hosting providers, and customer support platforms. We require all third-party processors to maintain strict confidentiality and use your data only for the purposes we specify. We do not allow third parties to use your data for their own marketing or business purposes.

Note: Our servers may be located outside Indonesia. Your data may be transferred to and stored in other countries. By using kompasqq, you consent to this international data transfer.

Your Rights and Data Security on kompasqq

You have the right to access, correct, or delete your personal data on kompasqq. To exercise these rights, contact our support team. We will respond to your request within 30 days. You also have the right to withdraw your consent to data processing at any time, though this may affect your ability to use kompasqq.

How We Protect Your Data

We at kompasqq use industry-standard encryption and security practices to protect your data. All data transmitted between your device and our servers is encrypted using SSL/TLS protocols. We store sensitive data on secure servers with restricted access. We conduct regular security audits and penetration testing to identify and fix vulnerabilities. Our staff who handle your data are trained in data protection and confidentiality.

Cookies and Tracking

We use cookies on kompasqq to remember your login status, store your preferences, and analyze how you use our platform. Cookies are small files stored on your device. You can disable cookies in your browser settings, though this may affect your experience on kompasqq. We do not use cookies to track you across other websites.

Data Retention

We at kompasqq retain your personal data for as long as your account is active and for a reasonable period afterward to comply with legal and regulatory requirements. After your account is closed, we retain your data for at least 5 years to comply with anti-money-laundering regulations. We delete data that is no longer needed for legal or business purposes.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your data, contact our support team via live chat, email, or phone. Our support team is available in English and Indonesian during business hours. If you are in Jakarta, Surabaya, Bandung, Medan, or Semarang, you can also reach us through local support channels. We will respond to your privacy inquiry within 5 business days.

We at kompasqq are committed to protecting your privacy and operating transparently. This privacy policy may be updated from time to time. We will notify you of material changes via email or in-app notification. Your continued use of kompasqq after changes are posted constitutes your acceptance of the updated policy.